About Us
"A business approach to customer service!
We will give you the tools“


In short, we at Toprated.co.za want to celebrate great customer service. If your business prides itself with great customer service, then this is the website for you! Listing with us shows your commitment to our plight - treating our customers like royalty. Great customer service isn't only about the good reviews, but also about how businesses conduct themselves when things go wrong - we will give customers and businesses the communication tools to move forward.

"What do we want?“


To help businesses improve their customer service
To help customers find businesses that are TOPRATED
Make it easy for businesses and customers to communicate without limits

Even through tough economic times, businesses that offer their clients a high level of personalized service will thrive. It's our purpose to give these businesses a platform to do that.
Businesses can sign up FREE (we do have a PREMIUM package too), and can always respond without having to pay us a FEE #noexcuses

"How we help customers?“

Businesses voluntarily add themselves on our website database for free. That means off the bat, customers can find businesses that take customer service very seriously.
Customers can read reviews, write their own, and use our rating system to inform other customers of their experience. You can also Submit Your Profile so that other users can rate you.
Optimization - our website has been highly optimized so customers will have a great overall experience finding what they need

"For Everyone?“

NO ADS! on PREMIUM and Claimed FREE Listings. We know how much you hate ads - as a business we don't want AD's popping up and bothering your potential customers
For the first year of our operation we promise to keep ADS to a minimum and IF our business model manages to achieve it's financial target, we'd like to get rid of them altogether. We do run ADS on unclaimed business listings and category areas of our website - more about this in our Support Forum

UNLIMITED communication - there's no limit on the number of words in responses, reviews, etc.

PRIVACY - we don't publish contact numbers and user information - a businesses can send a private message to the reviewer and they can handle issues using our messaging facilities.

SOCIAL MEDIA integrated - easily Tweet / Facebook / etc. from every listing

"Some of the great features of our website"

Businesses :

        Add Your Business info and Logo
        Add a Google Map (includes Street view)
        Add YouTube! video / Facebook page
        Get your customers to rate and review you
        Let our Search engine allow your customers to find you
        Rating and Reviews: List your business on our website and allow your customers to rate you.
        UNLIMITED Communication : Toprated.co.za promotes open communication with the ability to sort out issues offline
        Businesses can rate their customers
        AND MANY MORE! See COMPARE PLANS for the full list

Registered Customers:

        Rate businesses (add them if they don't exist on our database)
        Super Search to help you find the top rated companies
        Find service providers easily!
        FREE Registration
        Submit Your Profile and let other users rate you

We hope you enjoy your experience on our site. We also hope you like our simple, mobile friendly design.

 

 

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